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Customer Engagement Models and Needs Across Generations

On behalf of the member committee and LimeBridge Australia, we would like to welcome you to the 24th meeting of the Chief Customer Officer Forum.

The theme for the day is 'Customer Engagement Models and Needs Across Generations. The meeting will take place on Wednesday 18 May 2016 at The Langham Hotel Sydney.  

The day will commence with Naomi Simson, founder Director of Red Balloon. Our closing speaker is David Thodey, ex CEO Telstra. 


  • Keynote Speakers

    Naomi Simson will commence the day with her key note address, "Is intimacy a dirty word in business?". David Thodey will close the day with, "Why customer advocacy is no longer an option".

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  • Agenda

    The Sydney Forum meeting will take place on 18 May at The Langham Hotel. The Forum Dinner will be held at ARIA.

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  • Speakers

    We are delighted to present you with a mix of internal and external speakers. You can read all our guest speaker bio's here.

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  • Case Studies

    We have several guest case presenters from outside the Forum John O'Connell, from Macquarie Bank, Liz McCullin, Jennifer Gregory from BykBikes, Tony Blamey, Domain, Will Rogers, Kent and Lime. Thanks also to current members, Matt

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