Upcoming CCO Forum

Insights, Data, Personalisation and the Customer

12 May 2022

Pullman Quay Grand, Sydney Harbour

 Keynote Speakers

Wendy Stops, (B.App.Sc (IT), GAICD)


Non-Executive Director


Bernard Salt


Corporate Advisor, Media Commentator and Columnist, Podcast Presenter, Linked In Top Voice 2020, 2018



Insights. Data. Personalisation and the Customer.

Our 36th CCO Forum, to be be held at Pullman Quay Grand, Sydney Harbour

Our most recent CCO Forum Differentiated Customer Experiences

Our Differentiated Customer Experiences CCO Forum, with keynote Stephen Scheeler, former CEO Facebook Australia and New Zealand

The Bumpy Road Back to the Office

This was the fourth discussion of the Australian CCO Forum group since COVID-19 restrictions were put in place.

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About The CCO Forum

Be part of a global network of customer focused management professionals that is governed by a member committee.

Do you ever feel that you are the lone voice for the customer in your organisation? Would you like the opportunity to learn from the best practices and worst experiences of your peers leading major customer operations in Australia and globally?

If so, and you are a General Manager or equivalent level executive responsible for customer operations in your organisation consider becoming part of the Chief Customer Officer Forum. Make sure you aren't too busy to listen and learn from your peers in order to help you rise to the top of your profession.

CCO Forum Membership

Be part of a global network of customer focused management professionals, governed by a member committee.

What Our Members Say

"The CCOF keynote speakers are both inspiring and true thought leaders. The case studies are relevant, combining honest storytelling and learnings. The dinners are a great way to start the Forum enabling connection with people attending."

Lisa Pogonoski

General Manager, Customer Solutions Customer & Corporate Relations Westpac

"Great Forum, well prepared plus high level sharing experiences. I would thoroughly recommend attendance at future events."

Michael Clark
Executive Director Customer Contact - Fair Work Australia

"The CCOF Keynotes and guest speakers hit the mark. The content is relevant, plus elevated relative discussions on CX."

Vee Psaradellis
Director Customer Service - Nine

Interested in becoming a Chief Customer Officer Forum member?