17 October 2019
16 May 2019
17 October 2018
16 May 2018
18 October 2017
17 May 2017
26 October 2016
18 May 2016

17 October 2019

17 October 2019

KEYNOTE SPEAKERS

The day will commence with Pauline Vamos, formerly of ASIC, non-executive director of, the Mercer Superannuation Australia Limited, Banking and Finance Oath (BFO), Interaction Disability Services as well as Chairman of the CIMA Society of Australia (formerly IMCA Australia) and Freedom Insurance Group. Our closing Keynote speaker is, Graeme Samuel, former ACCC CEO who has also been heavily involved with recent APRA reviews.

Trust in the Era of Regulation and Security

We have built the foundation for what we hope to be another successful CCOF. Our opening keynote is Pauline Vamos, formerly of ASIC and is now a full time non-executive director. Pauline will be addressing, “How the impact of non-financial risk has put the customer at the centre again”.

Our closing Keynote speaker is, Graeme Samuel, former ACCC CEO, who has also been heavily involved with recent APRA reviews. He will be addressing, “Why culture, ethics and social sensibility are now key to all organisations”.

We are most excited to have secured, Raed Mouraram, Executive Director, Member and Market Insights, from the US in one of the most trusted companies, USAA. In 2018 USAA topped the US NPS scores in both banking and insurance yet again. This remarkable business has maintained a reputation for service excellence for decades and has over 13m happy customers.

 

Jodie Fox

Jodie Fox was a co-founder and the creative director of Shoes of Prey. A banking and finance lawyer by trade and a dedicated creative, Fo...

Greg Hywood

Gregory Hywood is a Walkley Award-winning reporter who went on to become the CEO and Managing Director of Fairfax Media in 2010. Over eig...

Pauline Vamos

Pauline is a non-executive director of, the Mercer Superannuation Australia Limited, the Banking and Finance Oath (BFO), Interaction Disa...

Graeme Samuel

Graeme Samuel AC (Master of Laws 1977) is a Professorial Fellow in Monash University’s Business School and School of Public Health ...

Naomi Simson

Naomi Simson founded RedBalloon in 2001 and went on to become one of Australia's tech success stories. From just an idea and persiste...

Dr Catherine Ball

Catherine Ball is an author, founder, and ethics advocate working across global projects where robotics and new technology meet environme...

Holly Kramer

Holly is a Non-Executive Director on the Boards of Woolworths, Australia Post and 2XU and former Board Member of AMP Ltd. She also serves...

Ben Crowe

In a world crying out for purpose, connection, confidence and perspective, Ben Crowe is arguabl...

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