East Coast Customer Service Manager
+61 418 771 526
CCOF Member Since
Experienced lead with a demonstrated history of working in the oil & energy industry. Skilled in Service Delivery, Customer Experience, Workforce Management, Dialler Management, Customer Service, Credit and Collections Strategies, Retention, New Connections, Sales Fulfilment, BPO relationship management and end to end contact centre expertise. Strong professional with a Bachelor of Arts (BA Hons) focused in Art History and Economics from University of Cape Town.