National Customer Experience Manager
03 9915 5691
CCOF Member Since
Deanne Hovey joined Metricon Homes in 2008 and has helped lead the brand through the impact of social media and online review platforms. With over 25+yrs experience in Customer Experience, she is a fanatic problem solver and has set her sights high on the building industry. Deanne holds a certification in training and is responsible for delivering all facets of Customer training to the front line team. Deanne is currently responsible for reimagining the customer journey through their lens, harnessing modern technologies that delivers a visible, seamless end to end, unforgettable experience. She is a dedicated and passionate leader, driven by making a difference. Deanne cares about capturing the eyes and the hearts of customers through the delivery of efficiency and by providing customers with effortless experiences.