Members

Jamie Ford
Organisation
UnitingCare Queensland
Position
General Manager Customer Experience and Innovation
Mobile
Email
CCOF Member Since
2016
LinkedIn
].png
Qualification
Biography

A passionate customer innovation leader with over 15 years experience in customer-led transformation, strategic planning, innovation strategy design and management, business and operating model design and new product introduction.

I am fascinated by the nexus of customer, strategy and innovation as it’s at the forefront of creativity, all the while, entrenched in a deep research into the human behaviour.

My personal drive is to help people solve complex problems in creative ways, and there's no greater challenge than unearthing how we can better serve the people we're here for...our customers.

Skills
Innovation, strategy and customer experience
Customer-led transformation and culture change
Agile and human centered design techniques
Service Delivery Model transformation
Operating Model design and effectiveness
Organisation capability building

footer-logo.png
Contact Us

+61 3 9499 3550

info@limebridge.com.au

Address

Level 27, 101 Collins Street
Melbourne, VIC 3000

Copyright © 2019 CCO Forum Australia Pty. Ltd.

Designed By T.McDowell