Members

Julie Starley
Organisation
icare
Position
General Manager Customer Channels
Mobile
0450 607 655
Email
CCOF Member Since
2016
LinkedIn
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Qualification
Biography

Passionate about delivering on customers needs and ensuring operational excellence, having developed and implemented innovative customer experience, customer service, digital transformation and segment marketing strategies both within Australia and internationally. Building and leading high performing teams and consistently meeting or exceeding business and customer requirements. A champion for customer experience and a highly regarded leader in this field. Over 20 years experience working within the fast paced Insurance, Online Retail and Telecommunications industries within Australia, Europe and emerging markets.

Specialities:
Customer Experience & HCD
Service Excellence
Digital Transformation
Logistics & Operations
Marketing & Segment Strategy
Voice of the Customer Insights including NPS
Insurance
Online Retail
Telecommunications

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+61 3 9499 3550

info@limebridge.com.au

Address

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Melbourne, VIC 3000

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