Members

Matt Paterson
Organisation
TAL
Position
General Manager, Customer Operations & Underwriting
Mobile
0408 487 167
Email
CCOF Member Since
2008
LinkedIn
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Qualification
Biography

TAL is Australia's leading life insurer, with over 3.7 million customers and around 1600 employees.

I am responsible for leading the customer operations, underwriting, commissions, service contact centre and transformation projects across Australia and our partner locations in The Philippines and South Africa. The teams service the direct, retail and group channels and work closely across the business to deliver exceptional service and technical support.

Responsibility for the customer service proposition across TAL, and a significant focus on transformation programs such as the implementation of a new enterprise workflow platform, a best practise contact centre operating model and industry leading underwriting capabilities, I look forward to growing the business and ensuring the lives of so many Australian's are supported when they need it the most.

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Contact Us

+61 3 9499 3550

info@limebridge.com.au

Address

Level 27, 101 Collins Street
Melbourne, VIC 3000

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