Members

Steven Ftizpatrick
Organisation
IAG
Position
Executive General Manager Short Tail Claims
Mobile
0411 013 337
Email
CCOF Member Since
2016
LinkedIn
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Qualification
Biography

A highly motivated and experienced Senior Manager with a successful track record in delivering exceptional customer service and cost outcomes in large people businesses. An inspirational and innovative leader, who has successfully implemented a range of major change programmes including digital transformation, process and operational initiatives.

Consistently built high performing leadership teams, improved efficiencies, reduced costs and improved colleague engagement. I have outstanding stakeholder management skills and known for thinking outside the square and driving initiatives through frontline feedback and involvement.