Head of Client Services
+61 433 110 454
CCOF Member Since
A compelling leader with a unique blend of strategic and operational capability and experience.
I thrive when driving change, leading teams and managing initiatives that deliver measurable improvement in customer experience and have done so across a variety of contact centre, operational and strategic project roles in large customer based organisations.
I am a strong manager with a natural talent for people and stakeholder engagement, well developed operational design and management skills, combined with a passion for people, customers and strategy.