Upcoming CCO Forum
Rethinking how we Measure and Improve the Customer Experience.
11 May 2023
Chief Customer Officer at Xero
Employee Experience = Customer Experience
Our upcoming Chief Customer Officer Forum will be held on Thursday 13 October at The RACV Club Melbourne. With dinner the night prior at Bottega Restaurant. We are currently working on finalising our case studies. It will be a very informative day.
About The CCO Forum
Be part of a global network of customer focused management professionals that is governed by a member committee.
Do you ever feel that you are the lone voice for the customer in your organisation? Would you like the opportunity to learn from the best practices and worst experiences of your peers leading major customer operations in Australia and globally?
If so, and you are a General Manager or equivalent level executive responsible for customer operations in your organisation consider becoming part of the Chief Customer Officer Forum. Make sure you aren't too busy to listen and learn from your peers in order to help you rise to the top of your profession.
What Our Members Say
"The CCOF keynote speakers are both inspiring and true thought leaders. The case studies are relevant, combining honest storytelling and learnings. The dinners are a great way to start the Forum enabling connection with people attending."
General Manager, Customer Solutions Customer & Corporate Relations Westpac
"Great Forum, well prepared plus high level sharing experiences. I would thoroughly recommend attendance at future events."
Executive Director Customer Contact - Fair Work Australia
"The CCOF Keynotes and guest speakers hit the mark. The content is relevant, plus elevated relative discussions on CX."