Changing Customer Operation Models Post COVID
Coming off the back of the success of our first Virtual CCOF held October 2020 we are most pleased how our 2nd Virtual CCOF Thursday 13 May is shaping. Our opening keynote is Sue Morphet well known for being a former CEO of Pacific Brands and a current NED. Our closing speaker is Tony Nash, he is the Founder and CEO of Booktopia
We have confirmed all our cases, being Aussie Broadband, Alinta Energy, start up Beforepay, Probe, Woolworths and from the US - Universal Health Coverage, (UHC).
This year we have also organised three member State based Dinners in Sydney, Brisbane and Melbourne to be held on the night prior - Wednesday 12 May.
We are hoping you will enjoy the CCOF State Dinners and the day .
AGENDA
12 May 2021
CCOF State Dinners
13 May 2021
Changing Cusotmer Operating Models post COVID Virtual Meeting
Changing Customer Operation Models Post COVID
Coming off the back of the success of our first Virtual CCOF held October 2020 we are most pleased how our 2nd Virtual CCOF Thursday 13 May is shaping. Our opening keynote is Sue Morphet well known for being a former CEO of Pacific Brands and a current NED. Our closing speaker is Tony Nash, he is the Founder and CEO of Booktopia
We have confirmed all our cases, being Aussie Broadband, Alinta Energy, start up Beforepay, Probe, Woolworths and from the US - Universal Health Coverage, (UHC).
This year we have also organised three member State based Dinners in Sydney, Brisbane and Melbourne to be held on the night prior - Wednesday 12 May.
We are hoping you will enjoy the CCOF State Dinners and the day .
MENU
Changing Customer Operation Models Post COVID
Coming off the back of the success of our first Virtual CCOF held October 2020 we are most pleased how our 2nd Virtual CCOF Thursday 13 May is shaping. Our opening keynote is Sue Morphet well known for being a former CEO of Pacific Brands and a current NED. Our closing speaker is Tony Nash, he is the Founder and CEO of Booktopia
We have confirmed all our cases, being Aussie Broadband, Alinta Energy, start up Beforepay, Probe, Woolworths and from the US - Universal Health Coverage, (UHC).
This year we have also organised three member State based Dinners in Sydney, Brisbane and Melbourne to be held on the night prior - Wednesday 12 May.
We are hoping you will enjoy the CCOF State Dinners and the day .
CASE STUDIES
Values rather than scripts: Aussie Broadband’s approach to customer service
Aussie Broadband is one of the fastest growing internet service providers in Australia and is now the 5th largest provider of NBN services t...
UHC’s (the largest US Healthcare Provider), Dramatic Covid-19 Response
United health Care is among the largest insurers and providers of healthcare in the world. The COVID pandemic posed unique problems in heal...
Changing Customer Operation Models Post COVID
Coming off the back of the success of our first Virtual CCOF held October 2020 we are most pleased how our 2nd Virtual CCOF Thursday 13 May is shaping. Our opening keynote is Sue Morphet well known for being a former CEO of Pacific Brands and a current NED. Our closing speaker is Tony Nash, he is the Founder and CEO of Booktopia
We have confirmed all our cases, being Aussie Broadband, Alinta Energy, start up Beforepay, Probe, Woolworths and from the US - Universal Health Coverage, (UHC).
This year we have also organised three member State based Dinners in Sydney, Brisbane and Melbourne to be held on the night prior - Wednesday 12 May.
We are hoping you will enjoy the CCOF State Dinners and the day .
KEYNOTE SPEAKERS
Sue Morphet
Sue Morphet has over 30 years of brand, consumer goods, manufacturing and retailmanagement experience across Australia and New Zea...
Tony Nash
Tony Nash started his first internet business in 1996. In 2004 Tony founded Booktopia, an online bookstore, with an allocated budget of $...
Changing Customer Operation Models Post COVID
Coming off the back of the success of our first Virtual CCOF held October 2020 we are most pleased how our 2nd Virtual CCOF Thursday 13 May is shaping. Our opening keynote is Sue Morphet well known for being a former CEO of Pacific Brands and a current NED. Our closing speaker is Tony Nash, he is the Founder and CEO of Booktopia
We have confirmed all our cases, being Aussie Broadband, Alinta Energy, start up Beforepay, Probe, Woolworths and from the US - Universal Health Coverage, (UHC).
This year we have also organised three member State based Dinners in Sydney, Brisbane and Melbourne to be held on the night prior - Wednesday 12 May.
We are hoping you will enjoy the CCOF State Dinners and the day .
ATTENDEE LIST
Changing Customer Operation Models Post COVID
Coming off the back of the success of our first Virtual CCOF held October 2020 we are most pleased how our 2nd Virtual CCOF Thursday 13 May is shaping. Our opening keynote is Sue Morphet well known for being a former CEO of Pacific Brands and a current NED. Our closing speaker is Tony Nash, he is the Founder and CEO of Booktopia
We have confirmed all our cases, being Aussie Broadband, Alinta Energy, start up Beforepay, Probe, Woolworths and from the US - Universal Health Coverage, (UHC).
This year we have also organised three member State based Dinners in Sydney, Brisbane and Melbourne to be held on the night prior - Wednesday 12 May.
We are hoping you will enjoy the CCOF State Dinners and the day .
PROGRAMMES PDF
Changing Customer Operation Models Post COVID
Coming off the back of the success of our first Virtual CCOF held October 2020 we are most pleased how our 2nd Virtual CCOF Thursday 13 May is shaping. Our opening keynote is Sue Morphet well known for being a former CEO of Pacific Brands and a current NED. Our closing speaker is Tony Nash, he is the Founder and CEO of Booktopia
We have confirmed all our cases, being Aussie Broadband, Alinta Energy, start up Beforepay, Probe, Woolworths and from the US - Universal Health Coverage, (UHC).
This year we have also organised three member State based Dinners in Sydney, Brisbane and Melbourne to be held on the night prior - Wednesday 12 May.
We are hoping you will enjoy the CCOF State Dinners and the day .
SPEAKERS
UPCOMING FORUM
