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16 May 2019
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18 May 2016

18 May 2016

KEYNOTE SPEAKERS

The day will commence with Naomi Simson in her key note address, "Is intimacy a dirty word in business?". Naomi will discuss the challenges that today’s new business models pose and the opportunities that things like big data present.  David Thodey will close the day with, "Why customer advocacy is no longer an option". 

Customer Experience in the Digital Age

Managing Director - Yarra Valley Water

Pat McCafferty

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Chief Customer Officer, Xero

Rachael Powell

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AO

Mike Baird

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Chief Customer Officer at Xero

Rachael Powell

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Keynote Speaker, Author, Podcaster, Performance Coach and CEO and Founder of Strivestronger

Andrew May

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Business Transformation Expert and Leadership Coach , founder and principal nextgenify

Cherie Mylordis

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Business Transformation Expert and Leadership Coach, Founder and Principal of nextgenefy

Cherie Mylordis

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Keynote Speaker, Author, Podcaster, Performance Coach, CEO and Founder

Andrew May

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